Support & help
We are here to help you with anything you need.
common issues
I didnot receive my order.
I received a damage product.
I want to cancel my order.
support timings
Our customer support team is available to assist you during the following hours. We aim to respond to all queries as quickly as possible within our working time.
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Please note: Response times may be slightly longer during weekends and holidays.
We appreciate your patience and understanding.
helpful tips
use order number
Always include your order number when contacting us. This helps us locate your information quickly and provide faster assistance.
check the fAQs
Check the FAQs before reaching out to our support team. Many common questions and issues are addressed there, which could save you time.
F.A.Q.
You can contact our support team via email or contact form available on our website. We aim to respond as quickly as possible during working hours.
Our support team is available Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
We usually respond within 24 hours during working days. Response time may be slightly longer during weekends and holidays.
Please include your order number, registered email, and a clear description of your issue to help us assist you faster.
Order modifications or cancellations depend on the processing status. Please contact support as soon as possible for assistance.
If you entered incorrect details, please contact our support team immediately so we can try to update your order before it is processed.
Yes, we provide limited support on Saturdays. Our team is not available on Sundays.